Gaya APA

Kriyantono, R. (2012). Public Relation and Crisis Management: Pendekatan Critical Public Relations Etnografi Kritis dan Kualitatif . Jakarta: Kencana Prenada Media Group.

Gaya MLA

Kriyantono, Rachmat. "Public Relation and Crisis Management: Pendekatan Critical Public Relations Etnografi Kritis dan Kualitatif". Jakarta: Kencana Prenada Media Group, 2012. Text.